What a great event last night at the Midland Center! Community and Senior Services, once again, put forth a great culinary fest!
From the moment you walked in the door and were greeted by a friendly Henrietta Miller to your “second helping” of welcomes from Kelly Ives, Executive Director of Community and Senior Services, the event drew you in and made you feel welcome.
According to Jamie Owens, Community and Senior Services (and known to a few of us as the “singing Viking” and lovingly to the HEB Feast of Sharing team as “the bread lady”), the event was sold out before they even opened their doors. That’s always good news for any event! Sadly, some vendors pulled out at the last (like that morning!) which makes it nearly impossible to fill their spots and is really like “taking money from the non-profit’s bucket”. No pointing fingers in this post and those who were looking for “the regular that won awards” know who we’re referring to!
The vendors that were there were “engaging”, “excited”, “enthusiastic” and absolutely the friendliest! They included: Gerardo’s Bistro, Gerardo’s Casita, Chili’s, Red Lobster, Carino’s Italian Grill, H-E-B, Susie’s South Forty, Starbucks, Charla’s Mexican Food Restaurant, Wall Street Bar & Grill, Olive Garden, Clear Springs Cafe and Hooters. Make sure and say “thank you” to these vendors because they were absolutely delighted at the crowd and were “delightful” participants!
What amazed me the most is how many “owners of the establishments” were there. It was an important event enough for them to be there. The band was excellent and engaged the crowd. The set up of tables was definitely focused on making great connections, facilitated “hugging moments” with old friends, encouraged visiting and was excellent for seeing others and being seen.
Of course, the fave corner was the H-E-B, Gerardo’s Casita, Carino’s Italian Grill area! And that was only evidenced by the huge line for all the tasty items! Not to worry- the line went amazingly fast and was just long enough to establish new friends and connect with old ones.
As you put events forth, especially in preparation for the Midland Chamber Business Expo happening on May 2nd, keep these winning practices in mind….
1. The owners and/or stakeholders were at each booth.
It wasn’t someone who would just stand there being a “warm body” behind the table. They deliberately put their best foot forward. Greeting and welcoming everyone, as if it were their own “store front”, they made every customer (and potential customer) feel welcome.
2. They engaged in conversation.
Each person in line was treated like - A PERSON! Not a number, not just another plate, a person. Imagine that! Imagine if you treated each person that comes to your booth or your establishment as a person. There were true conversations - with questions about food items and ingredients to how it was prepared and what to ask for when they came to their establishment. Each vendor welcomed conversation as opposed to having that attitude of “can’t you see how busy I am?” Kudos to ALL the establishments!
3. Community and Senior Service staff and volunteers HOSTED the event.
They did not run around like “chickens with their heads cut off” or behave as they were “too busy” with logistics that they couldn’t stop. They KNEW WHO their customers were. And, they spent TIME with them. Just like you would if someone came over to your home, they visited, made them feel “welcome”, dished out the hugs and gave their attention. Really, when someone comes over to visit you at your home are they really going there to see you run back and forth to the oven, to do the dishes, to put in a load of laundry, to vacuum, and to replace a light bulb - all so the atmosphere will look “right” for them? NO, they came to see you! The great thing is that the CSS (Community and Senior Services team) did all the stuff they could plan and control BEFORE HAND and were prepared to HOST their visitors.
Congratulations!! Excellent Event! A landslide of “buzz points” to you because you generated LOTS of buzz for future events and your projects!
Take charge -
Coach Maria Elena Duron AKA The Champion of Connections
Buzz To Bucks Coaching & Connections. Leadership Branding & Coaching.


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